Refund policy
At Vape King, your safety and satisfaction matter to us. Because we sell age-restricted vaping and nicotine products, the following policy applies to all purchases made in-store and through local delivery.
All Sales Are Final
Due to health, safety, and provincial regulations governing vaping and nicotine products, we cannot accept returns, refunds, or exchanges on products once they have left our store or been delivered. This includes e-liquids, disposables, pods, coils, and any opened items.
Defective or Dead-on-Arrival Items
If a device or battery is defective out of the box, contact us within 48 hours of purchase or delivery with your order number and proof of purchase. Verified defective hardware will be exchanged or replaced at our discretion, subject to the manufacturer's warranty. Please keep all original packaging.
Wrong or Damaged Orders
If you received the wrong item, or your order arrived damaged, contact us within 48 hours of delivery and we will make it right.
Age Verification on Delivery
All deliveries require a valid government-issued photo ID proving the recipient is 18 years of age or older. If valid ID cannot be provided, or the recipient is underage, the order will not be released. Orders that are undeliverable for this reason may be subject to a redelivery or restocking fee.
Contact Us
Questions about a recent order? Call or text (825) 402-5998 or email vapekingltd@gmail.com.
